Privacy Policy

Last updated: 22 June 2026

1. Introduction

This Privacy Policy explains how Quiply Hire (operated via quiply.nz) collects, uses, stores, and protects your personal information in accordance with the New Zealand Privacy Act 2020.

2. Information we collect

We only collect information that is reasonably necessary for us to provide our services, including:

  • Account details: name, email address, phone number.
  • Delivery and billing details: physical address and contact information.
  • Usage information: interactions with our website, bookings, and preferences.

We do not intentionally collect more information than we need to operate, improve, and secure our services.

3. Sensitive data and encryption

Any personal information that we consider sensitive (for example, login credentials and stored addresses) is protected using appropriate technical and organisational safeguards, including encryption at rest and in transit where reasonably practicable.

Access to this information is restricted to authorised personnel and systems that require it to perform legitimate business functions (such as processing bookings and deliveries).

4. Payments and credit card information

We use Stripe as our third‑party payment processor. When you make a payment on quiply.nz:

  • No credit card numbers or full payment card details are stored on our servers.
  • Your payment details are transmitted directly to Stripe over a secure, encrypted connection.
  • Stripe processes your payment in accordance with its own security and privacy standards.

We may receive limited payment‑related information from Stripe (such as transaction IDs, last 4 digits of the card, and status) for reconciliation, fraud prevention, and customer support, but we do not have access to your full card number or CVV.

5. How we use your information

We use your personal information to:

  • Provide services: manage your account, bookings, and deliveries.
  • Communicate: send confirmations, updates, and service‑related messages.
  • Improve: analyse usage to enhance our website and services.
  • Comply with law: meet our legal and regulatory obligations.

6. Disclosure of your information

We may share your personal information with:

  • Service providers: such as payment processors (Stripe), hosting providers, and delivery partners.
  • Legal or regulatory authorities: where required by law or to protect our rights.

We do not sell your personal information to third parties.

7. Data retention

We retain personal information only for as long as it is reasonably required for the purposes described in this policy or as required by law. When information is no longer needed, we will take reasonable steps to securely delete or anonymise it.

8. Security

We take reasonable steps to protect your personal information from loss, unauthorised access, use, modification, or disclosure. These steps include encryption, access controls, secure development practices, and regular monitoring of our systems.

9. Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any information that is inaccurate or incomplete.

To exercise these rights, please contact us using the details below.

10. Cookies and analytics

Our website may use cookies and similar technologies to improve your experience and analyse how the site is used. You can adjust your browser settings to refuse cookies, but this may affect some functionality.

11. Third‑party links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of quiply.nz after changes are made constitutes your acceptance of the updated policy.

13. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Quiply Hire
Invercargill, New Zealand
Email: [email protected]